We understand that your friends and families may want to check in with your pet while you are away, or that a relative or friend may be staying at the home while our services our rendered. Please alert JND and the sitter of ANY PERSONS who has access to your home with your permission for safety purposes. JND reserves the right to leave the property should they feel uncomfortable or unsafe if persons with access arrive home during their visit. Refunds will not be provided. JND will not be held responsible for any mistakes, misfortunes. or damages incurred to or in your home or pet made by persons who have access to clients home.