What is your cancellation policy for walks and visits?

JND adheres to a NO OVERBOOKING policy. This means when you schedule a visit(s), we block out time for your request and dedicate this time to your visit. You will be charged for all visits and overnights without proper notice of cancellation.

MIDDAY WALK CANCELLATIONS:
24 hours or more notice to apply payment from cancelled visit(s) to future visit(s). Less than 24 hours notice for cancellation results in full visit charge.

VACATION PET SITTING VISITS:
2 weeks or more notice to apply payment from cancelled visit(s) to future visits(s). Less than 2 weeks notice for cancellation results in full visit charge.

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