Jill was great and left me feeling like our puppies were in good hands. She came over and met us all before leaving town and asked a lot of great questions to really get to know our dogs. My little one gets stressed out and does not like other people, but she let him have his space and made him feel much more comfortable with each time she came over. Jill also sent us some really great pictures throughout her visits. We were happy to have Jill watch our dogs while away and would definitely use her again!